Privacy Policy
Thank you for visiting our website and your interest in our services. The protection of your privacy is very important to us. We place great emphasis on the protection of your personal data and your right to informational self-determination. We collect, process and use personal data solely in compliance with the General Data Protection Regulation (hereinafter referred to as "GDPR") and the applicable country-specific data protection regulations.
Below we will inform you, as the data subject, as well as the public about the nature, scope and purpose of the personal data we collect, use and process. In addition, your legal rights will be explained to you, as the data subject, by means of this privacy statement. If you are not in agreement with these regulations, we ask that you do not access or use this website in any other way. Should you have questions or other concerns, please do not hesitate to contact us. Contact information can be found under point II.
I. Responsible Entities
The responsible entity according to the General Data Protection Regulation and other applicable data protection regulations are:
NETZSCH-Feinmahltechnik GmbH Sedanstraße 70 D-95100 Selb/Germany | NETZSCH Trockenmahltechnik GmbH Rodenbacher Chaussee D-63457 Hanau/Germany |
NETZSCH Vakumix GmbH Hermann–Köhl–Straße 3 D-28199 Bremen/Germany | NETZSCH Lohnmahltechnik GmbH Max-Fischer-Str. 20b 86399 Bobingen/Germany |
(hereafter referred to as "NETZSCH"). Further information on NETZSCH can be found in the legal notice.
II. Data Protection Officer
The data protection officer for the responsible entity is:
Dr. Georg Schröder, LL.M.
External data protection officer
legal data Schröder Rechtsanwaltsgesellschaft mbH
Maximilianstr. 27
80539 Munich
Germany
Tel.: +49-89 - 954 597 520
Fax: +49-89 - 954 597 522
E-Mail: datenschutz@netzsch.com | georg.schroeder@legaldata.law
Data subjects may contact the data protection officer at all times with questions, for the assertion of rights and with other ideas regarding data protection.
III. Processing of Personal Data
1. General Information on Visiting our Website
When you visit our website for information purposes only, it is basically not required to provide personal data. In this case, we collect and use only the data that your internet browser automatically transmits to us, such as your browser type (including version) and the browser settings, the operating system used by the accessing system, date and time of your visit to our website, the name of your internet service provider, your IP address and the website from which you visited us. We draw no conclusions about the data subject when collecting and processing these data. The data are stored separately from all other personal data provided by a data subject. Collection and processing are carried out solely to enable the use of the websites you have accessed, for statistical purposes and to improve our website.
2. Cookies
3. Other Tools
Bing Ads Conversion
We use Bing Ads Conversion. Conversion tracking allows us to determine how successful individual advertising measures are. The purpose of this is to show you advertising that is of interest to you and to make our website more interesting for you. The legal basis for the processing of your data is Art. 6 para. 1 lit. a GDPR.
These advertisements are delivered by Microsoft. For this purpose, we use cookies that can be used to measure certain parameters for measuring success, such as the display of ads or clicks by users. If you access our website via a Bing ad, Bing Ads will store a cookie on your PC. These cookies generally lose their validity after 30 days and are not intended to identify you personally. These cookies enable Bing Ads to recognize your Internet browser. If a user visits certain pages of a Bing Ads customer's website and the cookie stored on their computer has not yet expired, Microsoft and the customer can recognize that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Bing Ads customer. Cookies can therefore not be tracked via the websites of Bing Ads customers. We ourselves do not collect or process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Bing Ads. Based on these evaluations, we can recognize which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising media; in particular, we cannot identify users on the basis of this information.
Due to the marketing tools used, your browser automatically establishes a direct connection with the Microsoft server. We have no influence on the scope and further use of the data collected by Microsoft through the use of this tool and therefore inform you according to our level of knowledge: Through the integration of Bing Ads Conversion, Microsoft receives the information that you have accessed the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Microsoft service, Microsoft can assign the visit to your account. Even if you are not registered with Microsoft or have not logged in, it is possible for the provider to find out your IP address and store it.
You have the right to object to this. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. Otherwise, please contact Microsoft directly to exercise your right to object.
Microsoft is certified in accordance with the EU-U.S. Data Privacy Framework, which guarantees an appropriate level of data protection. A transfer of personal data to the USA is therefore based on the adequacy decision of the European Commission (Art. 45 GDPR). Further information about Microsoft: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
Further information on data protection at Microsoft can be found here: https://privacy.microsoft.com/de-de/privacystatement
Cookiebot
On our site we use the consent management tool "Cookiebot" from the company Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark.
With the help of Cookiebot, you will be shown a so-called cookie banner when you first access our site, in which you can manage your consent to the setting of cookies or the use of cookie categories. You can also access the cookie banner at any time later and change your cookie settings.
The settings you make are stored in separate cookies, and personal data is also transmitted to Cookiebot. These are the following categories of data:
- Anonymized IP address,
- Date and time of consent,
- Browser details,
- the URL of our subpage from which you gave your consent,
- a random and encrypted key,
- the consent status, which serves as proof of consent.
Cookie consents given with the help of Cookiebot are stored for a period of 12 months.
The legal basis of the data processing is our legitimate interest in the data protection-compliant management of user consent to the setting of cookies on our site (Art. 6 para. 1 lit. f) DS-GVO).
For more information, please see Cookiebot's privacy policy at: https://www.cookiebot.com/en/privacy-policy/
Google Analytics
Our websites also use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irleand ("Google"). Google Analytics uses so-called "cookies," which are text files placed on your computer to enable the website analyze how visitors use the site. The information generated by the cookie about your use of our websites will generally be transmitted to a Google server in the United States and stored there. However, because IP anonymization has been activated on our websites, within the Member States of the European Union or other states that are party to the Agreement on the European Economic Area, your IP address will first be truncated. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on our behalf for the purpose of evaluating your use of our websites, compiling reports on website activity and providing us with other services related to website and internet usage. The IP address transmitted from your browser as part of Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies using the appropriate settings in your browser; however, please note that by doing so, you may lose some of the functionality of the websites. In addition, you can prevent the collection and processing by Google of the data generated by the cookie and related to your use of our websites (including your IP address) by downloading and installing the browser plug-in available under: tools.google.com/dlpage/gaoptout.
Additional information can be found at tools.google.com/dlpage/gaoptout or www.google.com/intl/en/analytics/privacyoverview.html (general information on Google Analytics and data protection). Please note that our websites use Google Analytics with the extension "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (so-called IP masking).
Campaign Manager
We use the online marketing tool Campaign Manager from Google. Campaign Manager is a service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, Tel: +353 1 543 1000, Fax: +353 1 686 5660 ("Google").
Campaign Manager uses cookies to serve ads that are relevant to users, improve ad campaign performance, or prevent a user from seeing the same ads more than once.
By means of a cookie ID, Google records which ads are displayed in which browser and can thus prevent ads from being displayed more than once. In addition, Campaign Manager can use cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, when a user sees a Campaign Manager ad and later uses the same browser to visit the advertiser's website and make a purchase.
Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server.
Through the integration of Campaign Manager, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us.
If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or you have not logged in, it is possible that the provider collects and stores your IP address.
The Campaign Manager (Google Doubleclick) cookies used enable us to track whether you perform certain actions on our website after you have called up one of our ads on Google or on another platform via Campaign Manager or clicked on it (conversion tracking). This allows us to send you targeted advertising.
The legal basis is consent pursuant to Art. 6 para. 1 lit. a) GDPR.
The stored data will be deleted by us as soon as it is no longer required for our purposes.
You can prevent cookies from being stored by setting your browser software accordingly. You can deactivate the display of personalized advertising via a browser plug-in at: https://support.google.com/ads/answer/7395996?hl=en
You can also disable the display of personalized ads here.
For more information, please see Google's privacy policy: https://policies.google.com/privacy?hl=en
Privacy policy for advertising measures: https://policies.google.com/technologies/ads?hl=en
Google reCAPTCHA
We use the "reCAPTCHA" tool from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Tel.: +353 1 543 1000, Fax: +353 1 686 5660, E-Mail: support-deutschland@google.com ("Google").
With this service, Google can determine the website from which a request is sent and the IP address from which you use the so-called reCAPTCHA input box. In addition to your IP address, Google may also collect other information that is necessary to offer and guarantee this service.
The purpose of using Google reCAPTCHA is to ensure data security when submitting forms. This primarily serves to distinguish whether the input is made by an individual or abusively through machine and automated processing. The tool includes sending the IP address and any other data that Google may require for the reCAPTCHA service to Google.
Based on so-called EU standard data protection clauses, Google is contractually obliged to comply with a data protection standard comparable to the European standard when transmitting data to recipients outside the European Union. Please note, however, that we cannot guarantee that Google will actually comply with the required data protection standard.
For more information, please see Google's privacy policy at: https://policies.google.com/privacy?hl=en
Google Tag Manager
We use the Google Tag Manager tool on our website. Google Tag Manager is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
With the help of Google Tag Manager, we can manage the JavaScript and HTML tags set on our site. Tags are small code elements with which we can measure traffic and visitor behavior on our site, evaluate the effectiveness of our advertising, set up remarketing and target group orientation and test and optimize our website. Google Tag Manager does not use its own cookies and does not collect any personal data itself. It triggers other tags, which in turn may collect personal data. However, Google Tag Manager does not access this data.
The legal basis for the processing of your personal data is your consent in accordance with Art. 6 (1) (a) GDPR.
Further information on data protection at Google can be found here: https://policies.google.com/privacy
Pardot Marketing Automation
Pardot is a software for marketing automation. Marketing automation helps us to find out the product interest of our users, to improve the information offered on our website and to provide users with more relevant information.
The business unit NETZSCH Grinding & Dispersing uses Pardot as a marketing analysis service that enables us to maintain, measure and optimize communication with our website visitors. Based on the findings of the analysis, we can continuously optimize the website content.
When you visit our website, Pardot Marketing Automation records your click path and creates an individual user profile using a pseudonym. Cookies are used for this purpose to enable us to recognize your browser. By confirming the cookie acceptance banner, you consent to the use of Pardot cookies. You can revoke your consent at any time with effect for the future. In addition, you can deactivate the creation of pseudonymized user profiles at any time by configuring your Internet browser so that cookies from the "pardot.com" domain are not accepted. The deactivation of these cookies can lead to restrictions of the functions and the user friendliness of our offer.
The business unit NETZSCH Grinding & Dispersing only stores personal data of visitors to the website who request information or offers on products and services that have been registered on our websites and/or who have registered to receive the newsletter. The forms on our websites are linked to Pardot Marketing Automation. Voluntarily provided and transmitted personal data are first stored in Pardot and then processed with the Salesforce CRM system for the purpose of contacting and/or sending information. Salesforce does not store IP addresses, but uses unique visitor ID and unique identifiers. Follow the link below for detailed information on how Salesforce processes your data while visiting websites: https://help.salesforce.com/articleView?id=pardot_basics_cookies.htm.
E-mails sent by Pardot use tracking technologies. We use the data collected through tracking to find out which topics you are interested in. Tracking tracks whether you have opened our e-mails and which links you click. We use this information to optimize our e-mail and the services we provide. You can use your browser settings to verify tracking by Pardot.
The legal basis for data processing using Paradot Marketing Automation is Art. 6 Para. 1 f DSGVO, whereby NETZSCH’s authorization results from the fact that NETZSCH has an interest in evaluating the usage data of the website in order to further improve its own offer and the website and to adapt it to the customers. Furthermore, the persons concerned can reasonably foresee that their personal data will be processed accordingly by NETZSCH.
Microsoft Clarity
This website uses Microsoft Clarity, analysis software from Microsoft (Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland).
With the aid of Microsoft Clarity, user behavior on our website can be recorded and evaluated. For example, this relates to information on how much time users spend on which sub-pages, which links they follow, or which click and scroll behavior is registered on our site. This information can be used to create a statistical so-called heat map, which shows which areas of the website are visited and how often. The information collected by Microsoft Clarity is transmitted to Microsoft servers and processed there.
The following information is processed:
- IP address
- date and time of access
- click and scroll behavior on the website
- end device, operating system, internet browser
- geographical information (country)
This serves the purpose of continuously improving the user-friendliness of our website based on an evaluation of user behavior.
The legal basis for data processing is your consent in accordance with Article 6, Paragraph 1 (a) of the GDPR.
Microsoft's privacy policy can be found at: https://privacy.microsoft.com/en-us/privacystatement
Cloudflare
We use the services of the company "Cloudflare" (Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA) to increase the availability and security of our website.
Cloudflare provides a so-called Content Delivery Network (CDN). This means that website operators can make certain page content available not only on their own servers, but also on servers of CDN providers. If the CDN servers are located closer to the user than the website operator's servers, the use of a CDN regularly results in faster loading times for the user. When users call up the page of such a website operator, they therefore establish a connection not only to the website operator, but also to the CDN operator.
In addition, Cloudflare provides website operators with security functions that can be used, in particular, to fend off automated attacks on the website. Due to the use of these functions, the availability of our website and the offers contained therein can be ensured.
Cloudflare sets cookies for the purposes outlined above and may process the following categories of data in particular as a result:
- IP address,
- End device of the user,
- Traffic data between user and website operator, e.g. pages accessed, date and time of access.
You can completely prevent the processing of your personal data by Cloudflare by disabling the execution of script code in your browser settings or by integrating a so-called script blocker into your browser.
Cloudflare contractually undertakes, on the basis of so-called EU standard data protection clauses, when transferring personal data out of the European Economic Area, to ensure that the recipients observe a data protection standard that is substantially equivalent to the European one. Please note, however, that we cannot ensure that Cloudflare will be able to comply with these contractual obligations in every case.
The legal basis for data processing is our legitimate interest in the continuous and secure operation of our website and the defense against hacker attacks (Art. 6 para. 1 lit. f) GDPR).
For more information, please see Cloudflare's privacy policy at: https://www.cloudflare.com/en-us/privacypolicy/
Seismic
To enable us to improve our services, we use the "LiveSend" software solution from Seismic Software, Inc (Seismic Software, Inc, 12390 El Camino Real, San Diego, CA 92130, USA). LiveSend uses a tracking process in which cookies are set. The legal basis for this is the user's consent in accordance with Art. 6 para. 1 lit. a GDPR. The cookies are only set after consent has been given. The Seismic software provides us with information about what content the user has viewed, when and for how long. The purpose of the Seismic software is to present our content in the best possible way and to analyze the usage behavior of users so that we can continuously improve our products and services and provide users with targeted information.
The following data categories are processed:
- Date and time of access
- Email address
- Location of the user
- Browser type
- Device type
- Name of the viewed content
- How many seconds each page/video was viewed
The recipients of the data are employees from the Marketing, Sales and IT departments and the IT service providers used. For the above-mentioned purpose, the data will be stored for a period of two weeks after your consent and then automatically deleted. Users can also use the Seismic solution without giving their consent to the LiveSend function. In this case, no usage behavior is tracked and the user can still use the Seismic solution to its full extent.
Seismic is certified according to the so-called EU-US Data Privacy Framework and thus complies with a data protection standard that essentially corresponds to the European one (Art. 45 GDPR).
Users can revoke any consent they have already given for the future or assert their right to deletion at any time. Here you will find further information on the LiveSend function of Seismic and the data processor's privacy policy: https://www.seismic.com/privacy-policy/
Yandex Metrica
This website uses Yandex Metrica, a web analytics service provided by Yandex LLC, 16, Leo Tolstoy Street, Moscow, 119021 Russia ("Yandex"). Yandex Metrica uses cookies to analyze your use of our website.
By analyzing your usage data, we can compile information about the use of the individual elements of our website. This helps us to continuously improve our website and its user-friendliness. In addition, based on a statistical analysis of user behavior, we can make technical improvements to our website and correct any errors.
Yandex Metrica only collects, evaluates and stores your usage data in pseudonymized form. Likewise, only pseudonymized user profiles are created and evaluated for the above-mentioned purposes. Yandex Metrica's reports on website usage only provide technical information that cannot be used in any way to identify individual users of our website.
We have also activated Yandex Metrica's IP address masking on our website. This masks IP addresses before they are transmitted to a Yandex server. A direct personal reference in connection with the stored data is therefore generally excluded. The IP address transmitted by your browser as part of the Yandex Metrica process is not linked to other data managed by Yandex. The information generated by the cookie about your use of the website is transmitted to a Yandex server in Russia and stored there.
You can opt out of the future collection of data generated by the cookie and relating to your use of the website by Yandex by using an opt-out add-on, which you can obtain from the website below: https://yandex.com/support/metrica/general/opt-out.html.
The legal basis for data processing is your consent in accordance with Art. 6 para. 1 lit. a) GDPR. Information on data protection at Yandex Metrica can be found at: metrica.yandex.com/about/info/gdpr and yandex.com/support/metrica/general/gdpr.html.
Integration of YouTube Videos
We have integrated YouTube videos into our online offering. These are stored at www.YouTube.com and can be played directly from our website. YouTube is a service of Google Ireland Limited, Gordon House, Barow Street, Dublin 4, Ireland, Tel: +353 1 543 1000, Fax: +353 1 686 5660, E-Mail: support-deutschland@google.com ("Google").
When you visit the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, log files are transmitted. This occurs regardless of whether YouTube provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not want the assignment with your profile at YouTube, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
Further information on the purpose and scope of data collection and processing by YouTube can be found in Google's privacy policy. There you will also find additional information on your rights and settings options to protect your privacy: https://policies.google.com/privacy?hl=en
AI-powered search function
We use an AI-powered search function on our website. This service is technically provided via an interface (API) from OpenAI Ireland Ltd, 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, D01 YC43, Ireland.
When you use the search function, the text you enter (search query) and technically necessary metadata (e.g., your IP address) are transmitted to OpenAI’s servers. This is necessary to analyze the semantic meaning of your query and generate a precise response based on our content. We have configured the technical connection via the OpenAI API to ensure a high level of data protection. According to OpenAI’s Terms of Service, the data transmitted via the API interface is not used to train or improve OpenAI’s global language models. The data is processed exclusively for the purpose of handling and responding to your current search query.
The legal basis for data processing is our legitimate interest in providing an efficient search function and improving the searchability of our site (Art. 6(1)(f) GDPR).
OpenAI is certified under the EU-U.S. Data Privacy Framework, which ensures an adequate level of data protection. The transfer of personal data to the U.S. therefore takes place on the basis of the European Commission’s adequacy decision (Art. 45 GDPR). Further information about OpenAI: OpenAI, Inc., 1455 Third Street, San Francisco, CA 94158, USA. Your search queries are stored by OpenAI for security purposes (e.g., detection of abuse or spam) for a maximum period of 30 days and are subsequently permanently deleted. We store search queries only in anonymized form for statistical analysis and to optimize our services.
Further information on data protection at OpenAI: https://openai.com/policies/eu-privacy-policy/
4. Use of other Services Offered
Additional data are collected and processed when visiting these websites only if you provide these data yourself in connection with the use of services offered separately on our websites. Please note that, in this context, there is fundamentally no legal or contractual obligation to provide your personal data. However, if you choose not to provide personal data, the use of our services may be restricted or excluded.
Contact via our Website
Due to legal requirements, our website contains information that enables quick electronic contact with our company as well as direct communication with us, which also includes a general, so-called electronic mail (e-mail) address. If a data subject contacts the data controller by e-mail or through a contact form, the personal data provided by the data subject will be saved automatically. Such personal data transmitted voluntarily by a data subject to the controller will be stored for purposes of processing or for contacting the data subject.
Registration option
You have the option to register on our website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise we shall reject the registration. To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the email address provided during the registration process. We shall process the data entered during the registration process on the basis of your consent (Art. 6 para. 1 lit. a GDPR). The data recorded during the registration process shall be stored by us as long as you are registered on this website. Subsequently, such data shall be deleted. This does not affect any statutory retention mandates.
IV. Processing Purposes and Legal Basis as well as Legitimate Interest
When personalized services are utilized, we process the personal data you share with us for the purpose of providing the service you have requested.
We use the personal data collected in connection with the communication initiated via our contact form solely for purposes of processing or for contacting the data subject. Legal basis for this is the legitimate interest (see Art. 6 Para. 1 lit. f GDPR).
V. Storage Duration and Routine Deletion
The legislature has issued a variety of retention requirements and retention periods. Typically, these are also the basis for the storage period for personal data. Upon expiry of these periods, the corresponding data are routinely deleted or their processing is restricted. If data are not affected, they will be deleted as soon as the respective uses no longer apply.
We save the personal data that you provide us within the context of the contact, subject to further processing purposes (for example, inquiry via the contact form) only until such time that your inquiry has been processed or pursuant to the in-house deletion period.
VI. Rights of Data Subjects
According to the General Data Protection Regulation, you, as the data subject, have various rights in connection with the collection and processing of your personal data, which we would like to explain below.
Fundamentally, these rights can be asserted by the data subject at any time. To assert these rights, and for questions in this regard, we ask that the data subject contact our person in charge (see point II). He will be happy to answer your questions and, in individual cases, take necessary measures to implement the rights asserted by the data subject without delay.
Right to Confirmation and Access
Every data subject has the right to request from the controller a confirmation of whether personal data about him have been processed. If that is the case, the data subject also has the right to receive, free of charge, information about his personal data that has been stored as well as a copy of that information.
Right to Rectification
Every data subject has the right to request immediate rectification of personal data about him that is incorrect. Further, he has the right to request the completion of incomplete personal data — including by means of a supplementary statement — taking into account the purposes of the processing.
Right to Deletion
Every data subject has the right to request that the controller immediately remove personal data about him, if any of the following applies and if processing is not required:
- The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
- The data subject lodges an objection to the processing and there are no legitimate grounds for the processing.
- The personal data were unlawfully processed.
- The person responsible is otherwise required by law to delete.
- The personal data are those collected from children as part of information society services.
Insofar as we, the controller, have made the personal data public and are required to delete them, we will take the appropriate steps, under consideration of the available technology and the costs of implementation, to inform other controllers who process the published personal data that the data subject has requested deletion. In addition, we will inform these other controllers that the data subject has requested the deletion of all links to these personal data, along with any copies or replications, to the extent that processing is not required.
Right to Restriction/Blocking of Processing
Every data subject has the right to request that the controller restrict the processing if one of the following conditions is met:
- The accuracy of the personal is contested by the data subject, for a period of time that allows the controller to verify the accuracy of the personal data.
- The processing is unlawful; the data subject rejects deletion of the personal data and demands instead that use of the personal data be restricted.
- The controller no longer requires the personal data for processing purposes, but the data subject requires them to assert, exercise or defend legal claims.
- The data subject has lodged an objection and it has not yet been determined whether the legitimate grounds of the controller outweigh those of the data subject.
Right to Data Portability
In principle, every data subject has the right to receive the personal data he has made available to a controller in a structured, common and machine-readable format. He also has the right to transmit these data to another controller without obstruction by the controller to whom the personal data were originally provided, insofar as the processing is based on consent or a contract and the processing takes place using an automated process.
In addition, the data subject has the right to have the personal data transmitted directly from one controller to another, provided that it is technically possible and does not compromise the rights and freedoms of others.
Right to Object
Every data subject has the right, for reasons that arise from his particular situation, to object to the processing of his personal data, insofar as the processing is carried out to safeguard the legitimate interests of the controller or third parties.
In the case of an objection, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.
If personal data are processed for the purpose of direct advertising, the data subject has the right to object at any time to the processing of his personal data for the purpose of such advertising. If the data subject objects to processing for direct advertising purposes, the personal data will no longer be processed for these purposes.
Right to Appeal
Independent of the above stated rights and independent of other remedies, every data subject has the right to appeal to a supervisory authority, if he believes that the processing of his personal data violates the data protection regulations.
VII. Data Security
Please note that data transmission via the internet is essentially unsecured. There is a possibility that transmitted data can be read and perhaps even falsified by unauthorized persons. For secure communication, we offer, by default, encrypted communication over the SSL protocol, which we use to transfer your personal data. In addition, we employ current technical and organizational measures to secure our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorized persons. These are always consistent with the current state of the art.
VIII. Recipient or Category of Recipients
Insofar as we transfer personal data to third parties, it is done in accordance with the data protection regulations and according to this privacy policy. We transfer the personal data in the context of the above-mentioned processing purposes to companies within the Business Unit NETZSCH Grinding & Dispersing.
Our service providers and agents can also receive data for the stated processing purposes, if they, in particular, uphold their obligation to confidentiality. These are companies providing IT services, logistics and printing services.
IX. Transmission to a Third Country or an International Organization
When transferring data to external bodies in third countries, i.e. outside the EU or the EEA, we ensure that these bodies treat your personal data with the same care as within the EU or the EEA. We only transfer personal data to third countries where the EU Commission has confirmed an adequate level of protection or where we ensure the careful handling of personal data through contractual agreements or other suitable guarantees.
X. Social Media
With this notice, we would like to inform you about what data we collect from you on our social media presences and how we use it.
You can find us in various social media with our own presence. Through this, we would like to provide you with a broad, multimedia offer and exchange information with you on topics that are important to you. In addition to the respective provider of a social network, we also collect and process personal user data on fan pages.
Responsible entity and data protection officer
The company responsible for the processing of personal data on our social media presences is the company that operates the respective social media presence.
Germany
NETZSCH-Feinmahltechnik GmbH | Spain
NETZSCH España, S.A.U. General Offices Parc Audiovisual de Catalunya Crta. BV-1274, Km. 1 08225 Terrassa, Barcelona, Spain Phone: +34 93 735 50 65 E-Mail: info.neb@netzsch.com | France
NETZSCH Broyage SAS 16 Av. de l'Europe 67300 Schiltigheim, France E-Mail: info.nft@netzsch.com |
US
NETZSCH Premier Technologies, LLC. 125 Pickering Way Exton, PA 19341 Phone: +1 484-879-2020 Fax: +1 610-280-1299 E-Mail: info.npt@netzsch.com
| Brasil
NETZSCH Indústria e Comércio de Equipamentos de Moagem Ltda. Rua Emílio Marquardt, 300 - Ribeirão Souto 89107-000 - Pomerode - SC Phone: +55 47 3387 7000 Fax: +55 47 3387 7007 E-Mail: info.nem@netzsch.com
| UK
NETZSCH Mastermix Ltd. Innovation House Unit F1, Davidson Road Lichfield, Staffordshire WS14 9DZ, Great Britain Phone: +44 1543 418 938 Fax: +44 1543 418 926 E-Mail: info.nmx@netzsch.com |
Turkey
NETZSCH Makine Sanayi ve Ticaret Ltd. Sti. Karacaoğlan Mah. Bornova Cad. No: 11/G 35070, Bornova İzmir Türkiye Phone: +90 232 325 46 46 (pbx) Fax: +90 232 325 46 50 E-Mail: info.ntu@netzsch.com
| India
NETZSCH India Grinding & Dispersing Private Limited No. 61/A30, Gandhi Street, Vanagaram Road, Athipet Chennai 600 058 India Phone: +91 73 5806 6515 E-Mail: info.gd@netzsch.com
| China
NETZSCH (Shanghai) Machinery and Instruments Co., Ltd. Shanghai Anting Volkswagen Industrial Park, No.38 Yuanda Road Anting, Shanghai 201 805, P.R. China Phone: +86 21 6957 6008 Fax: +86 21 6957 6005 E-Mail: info.nsc@netzsch.com |
Data Protection Officer
You can also contact our data protection officer at any time with questions about data protection:
Dr. Georg Schröder, LL.M.
External data protection officer
legal data Schröder Rechtsanwaltsgesellschaft mbH
Maximilianstr. 27
80539 Munich
Germany
Phone: +49 (0) 89 954 597 520
Fax: +49 (0) 89 954 597 522
E-mail: datenschutz@legaldata.law | georg.schroeder@legaldata.law
We link to our presences in social networks on this website. For this purpose, we have linked to a graphic of the respective network.
No data is transmitted to the operators of the social networks when you load our website, but only when you actively follow the link to our profile on the respective social network.
When you access our profile page on a social network, the operator of the social network may set cookies on your end device, regardless of whether you have an account with the network or whether you are logged in there. Cookies are data packets that mark the user's end devices with a specific identifier. Cookies are primarily set in order to be able to display personalised advertising to visitors of the social networks, including our profile pages.
This is done, for example, by displaying to the user on the pages of the social network advertisements from advertising partners of the social network whose websites the user has previously visited. In addition, cookies enable us to compile statistics on the use of our profile page (e.g. number of page views, user categories).
If we receive such statistical analyses from the operator of the social network, the data is anonymised by the operator beforehand, i.e. it is not possible for us to assign usage data to an individual user. If you are logged in to the social network, however, the operator of the social network may be able to assign the visit to our profile on the social network to your account there.
We have no influence on which data is collected and transmitted by the operator of the social network, to which third-party recipients a transmission by the operator of the social network takes place and how long the data is stored by the operator of the social network. In this regard, we refer to the privacy policy of the respective social network.
If you access our Facebook fan page, Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 D02 X525, Ireland (in the following: “Meta Platforms Ireland”), collects, stores and processes your personal data in accordance with Facebook's privacy policy. You can find the privacy policy here: https://www.facebook.com/privacy/policy/
The purpose pursued by us in processing your data on our profile page on Facebook is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
Within the framework of the "Facebook Insights" function, Facebook may provide us with the following data categories, among others, in anonymised / statistical form for the purpose of performance measurement and optimisation of our Facebook presence:
- Predefined interactions on our fan page
- Timestamp
- Country/city of the user
- HTTP language code
- Age/gender group
- Previously visited website (so-called referral URL)
- End device of the user
- Facebook user ID (if logged in)
With regard to the processing of insights data, there is a joint responsibility between Facebook and us, under which Facebook has assumed primary responsibility. This concerns the processing of insights data and the implementation of data subject rights. Please therefore contact Facebook directly regarding all obligations under the GDPR with regard to the processing of insights data. We will forward any requests we receive in this regard to Facebook. Further details are set out in the Joint Controller Addendum, which can be found here: www.facebook.com/legal/terms/page_controller_addendum
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via Facebook within one year of the last communication with you. Public posts from you (e.g. in our timeline) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that Meta Platforms Ireland may transfer personal data to the USA. Meta Platforms Ireland obliges recipients outside the EU/EEA to comply with an appropriate data protection standard due to so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place on the basis of the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, Meta Platforms Ireland assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below:
- Right to revoke consent pursuant to Art. 7 (3) GDPR
- Right to information according to Art. 15 GDPR
- Right to rectification and completion according to Art. 16 GDPR
- Right to erasure and to "being forgotten" according to Art. 17 GDPR
- Right to restriction of processing according to Art. 18 GDPR
- Right to data portability according to Art. 20 GDPR
- Right of objection according to Art. 21 GDPR
- Right not to be subject to a decision based solely on automated processing - including profiling - pursuant to Art. 22 GDPR
- Complaint to a data protection supervisory authority pursuant to Art. 77 GDPR
Additional information on how we handle personal data can be found in our Privacy Policy.
If you visit our Instagram channel, personal data will be stored and processed by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 D02 X525, Ireland, as provider of Instagram in accordance with Instagram's privacy policy. You can find the privacy policy here: https://privacycenter.instagram.com/policy/
The purpose pursued by us in processing your data on our profile page on Instagram is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
We use the statistics service Instagram Insights for the purpose of needs-based design and ongoing optimisation of our pages. This service records your activity on our site and makes it available to us in anonymised statistics. This provides us with information about, among other things, the interactions of our fan page visitors, the views of our page, the reach of posts, information about the activity of our subscribers, as well as information about which countries and locations our visitors come from, and statistics about the gender ratios of our visitors. It is not possible for us to draw conclusions about individual users or access individual user profiles.
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via Instagram within one year of the last communication with you. Public posts from you (e.g. in our timeline) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that Meta Platforms Ireland may transfer personal data to the USA. Meta Platforms Ireland obliges recipients outside the EU/EEA to comply with an appropriate data protection standard due to so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place on the basis of the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, Meta Platforms Ireland assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below:
- Right to revoke consent pursuant to Art. 7 (3) GDPR
- Right to information according to Art. 15 GDPR
- Right to rectification and completion according to Art. 16 GDPR
- Right to erasure and to "being forgotten" according to Art. 17 GDPR
- Right to restriction of processing according to Art. 18 GDPR
- Right to data portability according to Art. 20 GDPR
- Right of objection according to Art. 21 GDPR
- Right not to be subject to a decision based solely on automated processing - including profiling - pursuant to Art. 22 GDPR
- Complaint to a data protection supervisory authority pursuant to Art. 77 GDPR
Additional information on how we handle personal data can be found in our Privacy Policy.
When you visit our channel, Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (in the following: "Twitter"), as operator, stores and processes personal data to the extent described in the privacy policy. Twitter's privacy policy can be found here: https://twitter.com/en/privacy
The purpose pursued by us in processing your data on our profile page on Twitter is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
For the purpose of demand-oriented design and continuous optimisation of our pages, we use the statistics service Twitter Analytics. This service records your activity on our site and makes it available to us in anonymised statistics. This provides us with information on, among other things, impressions (how often a certain ad was viewed by Twitter users and by which target groups), conversions (e.g. website visits, registration) and other interactions (e.g. retweets, hashtag clicks). It is not possible for us to draw conclusions about individual users or access to individual user profiles.
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via Twitter within one year of the last communication with you. Public posts from you (e.g. in our timeline) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that Twitter may transfer personal data to the USA. Twitter obliges recipients outside the EU/EEA to comply with an appropriate data protection standard due to so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place on the basis of the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, Twitter assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below:
- Right to revoke consent pursuant to Art. 7 (3) GDPR
- Right to information according to Art. 15 GDPR
- Right to rectification and completion according to Art. 16 GDPR
- Right to erasure and to "being forgotten" according to Art. 17 GDPR
- Right to restriction of processing according to Art. 18 GDPR
- Right to data portability according to Art. 20 GDPR
- Right of objection according to Art. 21 GDPR
- Right not to be subject to a decision based solely on automated processing - including profiling - pursuant to Art. 22 GDPR
- Complaint to a data protection supervisory authority pursuant to Art. 77 GDPR
Additional information on how we handle personal data can be found in our Privacy Policy.
On our YouTube channel you can find videos or helpful tips about our offer. The customer service team also professionally answers users' questions and comments on YouTube.
Personal data is stored and processed by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4 D04 E5W5, Ireland (in the following: "Google"), as operator of YouTube, in accordance with Google's privacy policy. You can find the privacy policy here: https://policies.google.com/privacy?hl=en
The purpose pursued by us in processing your data on our channel on YouTube is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
With the help of YouTube's analytics functions, it is possible for us to carry out certain statistical evaluations to optimise our channel. This includes, in particular, details on the most popular videos (e.g. user dwell time, ranking of videos), target groups (e.g. countries, language settings, age and gender, activity times) and the reach of our channel (e.g. where users were redirected to a video from) and impressions (e.g. how many users have seen a certain ad). It is not possible for us to draw conclusions about individual users or access individual user profiles.
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via YouTube within one year of the last communication with you. Public posts from you (e.g. in comments) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that Google may transfer personal data to the USA. Google obliges recipients outside the EU/EEA to comply with an appropriate data protection standard due to so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place on the basis of the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, Google assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below:
- Right to revoke consent pursuant to Art. 7 (3) GDPR
- Right to information according to Art. 15 GDPR
- Right to rectification and completion according to Art. 16 GDPR
- Right to erasure and to "being forgotten" according to Art. 17 GDPR
- Right to restriction of processing according to Art. 18 GDPR
- Right to data portability according to Art. 20 GDPR
- Right of objection according to Art. 21 GDPR
- Right not to be subject to a decision based solely on automated processing - including profiling - pursuant to Art. 22 GDPR
- Complaint to a data protection supervisory authority pursuant to Art. 77 GDPR
Additional information on how we handle personal data can be found in our Privacy Policy.
On our LinkedIn page, we inform you about career prospects with us and you can contact us directly.
Personal user data is processed by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (in the following: "LinkedIn"). You can find LinkedIn's privacy policy at:
https://www.linkedin.com/legal/privacy-policy
The purpose pursued by us in processing your data on our profile page on LinkedIn is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
We use the analytics functions provided by LinkedIn to optimise the performance of our LinkedIn page. In doing so, LinkedIn provides us with a statically prepared - i.e. anonymised - compilation of certain data. These include, among others, the following data categories: Conversions (achievement of certain targets such as registrations for events, leads), user actions (e.g. clicks, views of certain ads) and target groups (e.g. professional position, industry). It is not possible for us to draw conclusions about individual users or access individual user profiles.
In addition, we can also search for suitable candidates for vacancies based on certain characteristics (e.g. current position, skills, professional experience, salary expectations). In this way, we can be shown concrete LinkedIn profiles which we can contact directly.
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via LinkedIn within one year of the last communication with you. Public posts from you (e.g. in our timeline) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that LinkedIn may transfer personal data to the USA. LinkedIn obliges recipients outside the EU/EEA to comply with an appropriate data protection standard due to so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place on the basis of the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, LinkedIn assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below:
- Right to revoke consent pursuant to Art. 7 (3) GDPR
- Right to information according to Art. 15 GDPR
- Right to rectification and completion according to Art. 16 GDPR
- Right to erasure and to "being forgotten" according to Art. 17 GDPR
- Right to restriction of processing according to Art. 18 GDPR
- Right to data portability according to Art. 20 GDPR
- Right of objection according to Art. 21 GDPR
- Right not to be subject to a decision based solely on automated processing - including profiling - pursuant to Art. 22 GDPR
- Complaint to a data protection supervisory authority pursuant to Art. 77 GDPR
Additional information on how we handle personal data can be found in our Privacy Policy.